The files are stored locally on their desktop. We checked to make sure that office is up to date. It worked yesterday but today for some reason it doesn't. However, When they click "File" > "Open Recent" the only option is "More." But when they click on "More" the only thing they see is "Sign in to see your recent workbooks." They don't have a Microsoft account, they never did. You can see a list of documents or workbooks that you have worked on. When a user opens a document (Excel or Word) it should for the most part appear in Recent. I have several users not able to view recent files. I have a weird issue with office 2019 for mac.
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